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Knowledge Base / FAQs - one2edit™ v4 / Jobs - v4

Why do I see missing Characters in my translated Document?

Created on 09th September 2026 at 08:19 by Olaf Walther



Most fonts do not contain all of the characters/glyphs for all languages in the world.

For example, if your document is using a latin-only font, then Chinese characters cannot be rendered because they do not exist within that font. For this reason, documents need to contain styles that reference fonts covering all of the target languages, not just the source language.

An example of this would be the following:

  • The source language document is created in US English.
  • One of the target languages is Chinese.
  • Therefore, the US-English document needs to contain styling for Chinese (i.e. including the font chosen for Chinese).

Characters missing from Font

  1. Here we have translated our source text ("Online Training") into Chinese.
  2. The Chinese characters, however, do not exist in the source-language font, and cannot be rendered.

NOTE: The translation of "Online Training" was done using a machine translator, so may not be 100% accurate.

NOTE: The one2edit™ editor will show the characters, even if the font used in the Adobe® InDesign® file does not contain them. This is not a bug.

Open the Text Formatting Panel

  1. Open the Text Formatting panel.
  2. Here we see that our designer has created some Chinese character and paragraph styles for us to use.

NOTE: Users do not need access to all of the styles in a document. In this example, we use Content Rules to grant access only to style folders named Translation, which contain the required styles.

Using a Paragraph Style

  1. Choose the appropriate paragraph style from the list.
  2. The glyphs should now be rendered correctly (i.e. no missing-character symbols are shown).

NOTE: Using a paragraph style will apply that styling to all of the text in the paragraph. If you only need to style some of the text, use a character style instead.

Using a Character Style

Use Character Styles to only style a portion of the text, not an entire paragraph.

  1. Highlight the text that should be styled.
  2. Select the character style for the selected text. Styling brackets will appear around the text to indicate a paragraph-style override.
  3. The character style will only be rendered for the selected section of the text segment (in this case, the Chinese characters).
  4. Please note that the source-language paragraph style is still applied to the rest of the text in the paragraph.

NOTE: It is possible to use GREP styles to automatically override the styling in a paragraph style based on regular-expression pattern matching.
For example, you could set up a GREP style to automatically apply a Chinese character style to any Chinese characters that are entered.
GREP styles are an InDesign function, and setting them up is outside the scope of the one2edit™ Knowledge Base.




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